NorthPoint + Experian® Consumer ID Theft Program
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Welcome to the NorthPoint Member Benefits Personal Identity Theft Program

Empowering people to confidently live their digital lives. Every year, millions of Americans fall victim to identity theft, and protection has become a necessity. Our program provides a wholistic approach to identity theft protection, greatly easing the potential financial burden and time lost from identity theft to consumers who reside in the United States.

Our program services include:

Identity Restoration Services

Recovering from identity theft on your own can be time consuming. Let us help make it less of a pain. The dedicated, highly qualified, ID restoration specialists 24x7x365 will work on your behalf to help you recover from ID theft.

Up to $1M Identity Theft Insurance*

This Consumer ID Theft Program provides up to $1 million in coverage terms for certain out-of-pocket expenses related to the theft of your personal information.

Unauthorized Electronic Funds Transfer (UEFT)

This insurance aids in the recovery of a UEFT up to $1,000,000. UEFT means an unauthorized electronic fund transfer from an insured’s bank account initiated by a person other than the insured without the actual authority to initiate the transfer.

Lost Wallet Assistance

Fraud resolution specialists to assist with multi-party calls beginning with placing a fraud alert with the credit reporting agencies and assist with: cancelling credit cards, re-issuing credit cards and assisting with other bank accounts. In addition, resolution specialists will request an online credit report to further review fraudulently activity.

Credit Monitoring Powered by Experian®

You'll have access to a suite of tools powered by Experian® to alert you to suspicious activity involving identity fraud. These tools include access to your Experian® Credit Report, Credit Score®, Credit Monitoring and Alerts and Dark Web Monitoring.


*The Identity Theft Insurance is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company under group or blanket policy(ies). The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Review the Summary of Benefits.

Experian Credit Monitoring Services is currently under construction and is scheduled to be completed within the next 30 days.

The online credit monitoring services will include the following:

Experian® Credit Report: this report outlines enrollee information that is shared with lenders and others about their payment history, current and past credit mix, and whether their financial accounts are in good standing.

Experian® VantageScore®: this is a predictive measure of consumer creditworthiness and utilizes an easy-to-understand grading scale that takes the mystery out of your credit score. Score is refreshed every thirty days.

Experian® Credit Monitoring and Alerts: this service utilizes the Experian® credit files for key changes and alerts the subscriber on new credit inquiries, new accounts, changes in public records, fraud alerts, and changes to your personal information.

Dark Web Monitoring: this is a baseline scan of SSN, email and phone number of historical documentation, and ongoing daily monitoring to identify new alerts. If enrollee information has been compromised, an alert will be provided along with next steps to ensure the safety of the information.

*The Identity Theft Insurance is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company under group or blanket policy(ies). The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Review the Summary of Benefits.

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